Tag Archives: Consumerism

The Role of Google, Facebook, and Yelp Reviews in the Era of Healthcare Consumerism

Patient reviews can make or break a business in this era of healthcare consumerism and online reputations. And they’re here to stay. More than 94% of healthcare patients use online reviews as the first step in researching physicians and hospitals. They’re also the third most crucial driver in consumers’ decision to select a new healthcare provider after insurance acceptance and location. That’s why a solid strategy for ... Read More »