Many people fall prey to the aggressive marketing campaigns of the telecom companies. A VoIP system is not as safe as they tell you. Though the technology is way ahead of its time, the network is the issue. Your VoIP is connected to an internet network, which can be breached if not handled properly. As the system operates on a cloud, the security risks are real, but the system can easily be made full proof. Here are some tips that will surely help.
- Restrict access of unnecessary users: You should give a unique username and password for every employee that is to use your cloud services. This restricts the use of your network by any outsider and prevents its misuse.
- Create Strong passwords: By creating strong passwords, you eliminate the possibility of a password hack. The password should consist of a combination of upper case letters, lower case letters, numbers and special character. If someone is after your system, you want to make sure he has a hard time to breach in.
- Backup Schedules: You should frequently perform backup of all your data. This eliminates the possibility of you losing all of your data in case of a security breach. This ensures that all of your data is stored safely with you. There are several programs that automate the process of data backup and are very effective.
- Security Software: Use of security software is the best way to avoid any malware or miscreant from accessing your network. There are many options available in the market, and you can choose the one that suits your requirement.
- Use Firewall: A firewall ensures a second layer of protection on your network. The firewall should be used for calls to pre-determined IP addresses. This prevents your system being misused by any miscreants.
- Frequently review your call logs: Reviewing your call logs frequently ensures that the calls are being used for right purpose. If any fraudulent calls are appearing in your call logs, you can take an action before the miscreants hit your system. Prevention is always better than cure.
- Ensure call encryption in devices of every employee: You should ensure that all the users using your VoIP system have encryption and authentication, so as to avoid any misuse.
- Review Your Call forwarding Rules: You should regularly review your call forwarding rules to eliminate the possibility of circumvention. You should ensure that all your calls are being properly routed.
- Service Provider choice: You should confirm with your service provider that he has proper authentication mechanisms in place. These mechanisms are useful to identify any doubtful activity that can breach your network.
These are rules, which you should always follow, in order to make your VoIP system safe and secure. Much of it also depends upon the company whose products you choose to use. It should be encrypted with latest technology and provide services, which have a holistic security perspective of the system. Grandstream GXP1625 offers you the best in class products at very affordable rates.
The company has built a reputation of providing unmatched service quality and latest phone systems. This wise choice will go a long way in maintaining a safe and secure VoIP system for your company.