Three is doubling prices for a number of its most loyal customers in an attempt to shut down older contracts.
Those on legacy tariffs are being switched to the “closest” existing deal but in some situations that can be double what they are paying for now.
One customer spoke to techradar and revealed a £15 deal (originally £25, but with an added £10 loyalty discount) had now been moved up to £33 a month.
The new deal has all you can eat data, unlimited minutes and texts – but no longer includes unlimited tethering and it’s now restricted to 12GB a month.
Making the books right
It means the customer is now paying £18 extra a month, for fewer features. We contacted Three for a response, but haven’t received word yet. It’s currently not clear if all affected customers have been notified.
If your deal is set to change, you’ll receive a letter detailing your options going forward. You have 30 days to decide to go with the deal or to cancel your contract entirely.
And it seems to be affecting a lot of customers. A lot of people are angry at the situation and are now taking to the Three Twitter hashtag #makeitright to let their views be heard.
[Source:- techradar]
